Albion Network Status

Network Status

admin — Thu, 30 Oct 2008 10:09:33 +0000

Telephone system

E-mail

Online Backup

xDSL

DNS

MySQL

Routing

Authentication

Virus Scanning

Spam Filtering

Web Hosting

Fileport

E-mail slow processing of incoming e-mail

admin — Mon, 23 Aug 2010 15:06:52 +0000

We are experiencing issues will slow processing of e-mail. We have identified the issue and blocked the offending e-mail causing the overload.

Currently there is backlog of 14,000 e-mails waiting to be processed.

Updated on 23rd August @ 16.34

At current rate the backlog should be cleared by 20:30 this evening

Anti-Spam Service

admin — Tue, 06 Jul 2010 11:45:58 +0000

We are experiencing an issue affect about 4 customers filter mail via the new Anti-spam Servers. Currently Mail is not being filtered and passed on to the mail servers. Engineers are investigating

Planned Network Maintenance

admin — Wed, 02 Jun 2010 10:18:43 +0000

We are migrating our interconnects over to new a hardware platform to overcome scalability limitations with the current design. This maintenance will increase the capacity feeding each interconnect switch to 20 Gb/s and allow us to insert a new LAC into the network to provide additional routing performance.

Planned Window:

7-JUN-2010

22:00 – 03:00 (BST)

Tasks:

- move the cross-connect from existing HP hardware to new Juniper hardware

- move interconnect IP configuration from LAC subinterfaces to Juniper port

- drop the secondary IP address from the interconnect glue subnet

Service Impact:

You should expect to see a complete outage lasting approximately 60 minutes during this window.

Online Backup – Scheduled Maintenance

admin — Sat, 27 Mar 2010 06:27:00 +0000

A planned maintenance window is scheduled for 72 hours starting at 10am on Thursday the 1st April 2010 to allow the migration of the ever increasing online backup data onto a new file system. This means the last online backup will take place on the evening of the 31st March and will resume once the migration is completed.

Once migrated this will facilitate us to further update the online backup server software to offer new online backup features and greater compatibility for the newest operating systems.

Update 2nd April 2010 – The planned upgrade has been scheduled to Friday 21st May.

Update. The migration is complete and the replication is in progress. Expected completion Sunday 6th June

Update: Migration Complete. Update to the software will now take place in the next few weeks

Update. The upgrade will take place on the 6th July 2010 from 8Am to 2pm. Ready for tonights backups

21st Century Albion Network Migration

admin — Tue, 08 Dec 2009 14:25:31 +0000

Dear customer,

Thank you for being a longstanding customer of Albion for the provision of Internet services.

We are delighted to announce that Albion is upgrading our network to make full use of new 21st Century network technology. This enables us to provide enhanced services to our customers in terms of increased speed, reduced network contention and greater resilience.

We will upgrade you to the new service free of charge and at no additional cost to yourselves.

Before the upgrade date, we will provide you with a router free of charge that will be pre configured.

On the day that your service upgrade takes place you will need to remove your existing router and plug in the router we have sent you.

The migration will occur at any time during this day.

We estimate that this will result in the service being down for about 1/2 an hour.

You do not need to plug in the new router until your old service stops.

Your new router has been configured with the following information:

Internet settings: Encapsulation: PPPoE, Multiplexing Method: LLC, VPI: 0, VCI: 101, DSL Mode: Auto

Update 21st Century is now complete, Thank you

Email server maintenance schedule

s.fernandez@albion.co.uk — Wed, 04 Nov 2009 16:03:47 +0000

Due to system maintenance on Thursday 5/11/2009 Albion Mail servers be will offline between 20:00hrs and 20:30hrs

Planned maintenance affecting dsl customers on Thursday 1st Oct

k.beeby@albion.co.uk — Wed, 30 Sep 2009 21:35:21 +0000

ALL customers with login names ending “@albiondsl.co.uk” will have no internet access between the hours of midnight and 6am. This is for essential maintenance work on one of the core routers.

Albion Internet Support

Planned maintenance affecting dsl customers this Saturday 26-9-09

k.beeby@albion.co.uk — Fri, 25 Sep 2009 14:07:50 +0000

Albion is replacing one of its core routers this coming Saturday (26/09/09) at 10.30 a.m. and work is expected to take 30 minutes.
Whilst this happens ALL customers with login names ending “@albiondsl.co.uk” and “@sdsl.albion.bbdsl.com” will have no internet access.

Albion Internet Support

Unix Apache Web hosting unavailable

k.beeby@albion.co.uk — Fri, 18 Sep 2009 22:01:30 +0000

We are experiencing an issue with one of our web hosting servers, currently users getting an incorrect web page. Engineers are investigating

Issue with httpd.conf file is now resolved. 23.52